FAQ

Disruptions are not always dramatic — they can be as simple as a power cut, temporary water issue, transport delays, or being unexpectedly stuck at home. An emergency kit ensures you have immediate access to basic essentials such as medical supplies, lighting, food, and water when needed. It provides practical security in everyday interruptions as well as more serious situations.

Our emergency kits are designed for a wide range of situations — from everyday disruptions to more severe events. This includes power outages, severe weather, temporary service interruptions, local evacuations, and situations where access to electricity, clean water, or basic supplies is limited. They are also intended to provide a basic level of resilience in more serious or extreme scenarios where infrastructure may be disrupted for a longer period. The focus is on practical preparedness: maintaining access to essential medical support, light, communication, food, and water when normal systems are unavailable.

Yes. All emergency kits are delivered fully assembled and ready for immediate use. No setup or technical knowledge is required.

Orders within the Netherlands are typically delivered within 1–2 business days after dispatch. Orders within the EU usually take 2–5 business days, depending on the destination and local carrier.

The Haven kit should be kept dry, stored indoors, at room temperature, and away from direct sunlight. This ensures optimal long-term performance of the contents. The StratSec – Kodiak kit is stored in a fully waterproof, sealable case with an IP-95 rated seal, providing a high level of protection against water and dust and can be stored in more demanding environments such as garages, vehicles, or boats.

This emergency kit is designed to be compact, lightweight, and easy to handle. Unlike large backpacks or heavy storage containers, the case can be opened and accessed with one hand, and the contents are clearly organized. While individual needs vary, this design can be more practical for older users, people with limited mobility, or anyone looking for a low-effort, space-efficient emergency solution.