FAQ

Disruptions are not always dramatic — they can be as simple as a power cut, temporary water issue, transport delays, or being unexpectedly stuck at home. An emergency kit ensures you have immediate access to basic essentials such as medical supplies, lighting, food, and water when needed. It provides practical security in everyday interruptions as well as more serious situations.

Your kit is built for temporary disruptions and longer supply problems. Use it for power cuts, severe weather, local evacuations, water issues, and other situations where basic supplies are limited.

Yes. All emergency kits are delivered fully assembled and ready for immediate use. No setup or technical knowledge is required.

The Haven kit should be kept dry, stored indoors, at room temperature, and away from direct sunlight. This ensures optimal long-term performance of the contents. The StratSec – Kodiak kit is stored in a fully waterproof, sealable case with an IP-95 rated seal, providing a high level of protection against water and dust and can be stored in more demanding environments such as garages, vehicles, or boats.

This emergency kit is designed to be compact, lightweight, and easy to handle. Unlike large backpacks or heavy storage containers, the case can be opened and accessed with one hand, and the contents are clearly organized. While individual needs vary, this design can be more practical for older users, people with limited mobility, or anyone looking for a low-effort, space-efficient emergency solution.

Orders in the Netherlands usually arrive 1–2 business days after dispatch. EU orders usually arrive 2–5 business days after dispatch, depending on the destination and local carrier.

Yes. We deliver across the EU. You see the available shipping options at checkout.

Yes. If you need to return an order, contact us first. Returns must follow the conditions in our return policy and the items must be in acceptable condition.

We accept credit card, Apple Pay, and iDeal. These payment options are available at checkout.

Store the kit in a dry, cool place indoors and keep it away from direct sunlight and heat. This helps protect the contents and keeps the kit ready for use.

Each kit contains a structured set of practical essentials for temporary disruptions. The exact contents depend on the model. Check the product page for the full list before you order.